UK

Shipping method	Cost	Order before	Timeframe
UK standard tracked delivery	Free	N/A	2-5 *working days
UK next working day tracked delivery	Free on orders over £130   £6.95 on orders below £130	2pm	Next *working day

 

• Once your order has been dispatched, you will receive an email with your tracking details.
• All deliveries are tracked and some must be signed for.
• We aim to dispatch all orders on the same day if your order is placed before 2pm Mon - Fri.
• Orders placed after 2pm or on a non-working day will be dispatched on the next working day.
• *Saturday/ Sunday /Bank Holidays / Public Holidays are not working days.
• *Next day delivery orders need to be placed by 2pm. Any orders placed after 2pm or on a non-working day will be dispatched on the next working day.

 

COURIERS

UK Standard – Royal Mail

UK Next Day – DPD / DHL

 

EUROPE

Shipping method	Cost	Order before	Timeframe
Standard tracked delivery	FREE for orders over £120   Or   £10 on orders below £120	2pm	5-10 *working days
Express tracked delivery	FREE for orders over £150   Or   £15 on orders below £150	2pm	3-5 *working days

 

• Once your order has been dispatched, you will receive an email with your tracking details.
• All deliveries are tracked and some must be signed for.
• We aim to dispatch all orders on the same day if your order is placed before 2pm Mon - Fri.
• Orders placed after 2pm or on a non-working day will be dispatched on the next working day.
• *Saturday/ Sunday /Bank Holidays / Public Holidays are not working days.

 

COURIERS

Europe Delivery – DPD / DHL / FedEx

 

USA & Canada

Shipping method	Cost	Order before	Timeframe
Standard tracked delivery	FREE for orders over £120   Or   £12 on orders below £150	2pm	5-10 *working days
Express tracked delivery	FREE for orders over £150   Or   £15 on orders below £150	2pm	3-5 *working days

 

• Once your order has been dispatched, you will receive an email with your tracking details.
• All deliveries are tracked and some must be signed for.
• We aim to dispatch all orders on the same day if your order is placed before 2pm Mon - Fri.
• Orders placed after 2pm or on a non-working day will be dispatched on the next working day.
• *Saturday/ Sunday /Bank Holidays / Public Holidays are not working days.

 

COURIERS

USA & Canada Delivery – DPD / DHL / FedEx

 

ALL OTHER INTERNATIONAL

Shipping method	Cost	Order before	Timeframe
Standard tracked delivery	FREE for orders over £200   Or   £15 on orders below £200	2pm	7-14 *working days, depending on destination.
Express tracked delivery	FREE for orders over £250    Or   £20 on orders below £250	2pm	5-7 *working days, depending on destination.

 

• Once your order has been dispatched, you will receive an email with your tracking details.
• All deliveries are tracked and some must be signed for.
• We aim to dispatch all orders on the same day if your order is placed before 2pm Mon - Fri.
• Orders placed after 2pm or on a non-working day will be dispatched on the next working day.
• *Saturday/ Sunday /Bank Holidays / Public Holidays are not working days.
• All delivery addresses must be entered in English.

 

COURIERS

All Other International Delivery – DPD / DHL / FedEx

Please Contact us contact@gemsa.co.uk  if you have any questions or concerns about your order delivery.

Import Duties & Taxes

International orders may be subject to customs or import duties, additional tariffs and tax charges once they reach their destination country outside of the UK. These charges are automatically payable by the customer upon delivery.

Unfortunately, these charges are out of our control and will not be covered by Gemsa Jewellery. You will be contacted by a third party company to pay your customs fees.

For more accurate information, we would suggest getting in touch with your local customs office. If you choose not to pay the customs fee and the parcel is returned back to Gemsa Jewellery, a shipping & handling fee may be deducted from your refund.

 

Due to certain customs restrictions and regulations, we sadly can not ship to the below countries:

Russia
Ukraine
Belarus
North Korea
Somalia
Syria
Sierra Leone
Niue
Sao Tome
Central African Republic
Cote d'Ivoire
Burkina Faso
Guinea
Afghanistan
Ascension
Bovet Island
British Indian Ocean Territory
French Southern Territories
Heard & McDonald Islands
Pitcairn
Saint Pierre & Miquelon
Tristan Da Cunha
US Minor Outlying Islands (Baker Is, Howland Is, Jarvis Is, Johnston Atoll, Kingman Reef, Midway
Atoll, Palmyra Atoll, Wake Is)
Western Sahara